<p><b>ICT Support Officer</b></p><p>Catholic Education Diocese of Wagga Wagga (CEDWW) assists 29 Catholic Primary and Secondary schools located throughout Regional NSW, to maximise student learning, growth and development. </p><p>CEDWW staff are responsible for providing on-going operational guidance and administrative assistance across the areas of Learning and Teaching, Student Wellbeing and Diverse Learning, Evangelisation and Religious Education, School and System Improvement, Finance and Resources, Information and Communication Technologies and People and Culture services.</p><p>To find out more about the Catholic Education Diocese of Wagga Wagga, click <a href="https://ww.catholic.edu.au/" rel="nofollow">here</a>. </p><p><b>What we can offer</b></p><ul><li>Full-Time Permanent Position</li><li>35-hour work week</li><li>Discounted Bupa Health insurance </li><li>Annual Leave loading of 17.5% </li><li>Salary Packaging through Maxxia</li><li>Salary: Grade 4 $64, 085.10 - $78, 347.08 base excluding superannuation (dependent upon experience and qualifications)</li><li>Commencing as soon as possible or by mutual agreement</li></ul><p><b>Primary Purpose of the Position</b></p><p>The Information Technology team oversee the delivery and maintenance of technology infrastructure, systems and computer equipment used in the 31 schools across Catholic Education, Diocese of Wagga Wagga (CEDWW).</p><p>The ICT Support Officer provides technical knowledge and experience to the ICT team to help resolve problems at the Tier 1 support stage. The ICT Support Officer will utilise their knowledge and resources to troubleshoot customer and system issues.</p><p>As a service role, the ICT Support Officer will be in regular contact with staff in schools, the Catholic Education office and the Diocese; as well as external parties such as vendors and service partners. The incumbent will be professional and courteous, and must build positive working relationships with customers and team members to enable effective service outcomes.</p><p><b><u><i><a href="https://acrobat.adobe.com/link/track?uri&#61;urn:aaid:scds:US:618883ed-a096-3493-a3f4-9cdda0c10a1e" rel="nofollow">See Attached Position Description</a></i></u></b></p><p><b>Qualifications Licences and Competencies</b></p><ul><li>A minimum of a Diploma level qualification in ICT and/or a minimum of 2 years of experience in ICT service delivery.</li><li>Current Drivers Licence</li><li>Current Working With Children Check</li><li>Current National Criminal History Check</li></ul><p><b>Skills and Experience </b></p><ul><li>Intermediate competency in server and desktop administration and support, including </li><li>Windows 10. </li><li>Experience supporting network and communications technologies and familiarity with </li><li>network configuration and management. </li><li>Excellent written and verbal communication skills. </li><li>Able to periodically undertake overnight travel.</li></ul><p><b>What is next? </b></p><p>If you are interested in this position and would like further information, please contact Bruce Crawford via email at <a href="mailto:crawfordb1&#64;ww.catholic.edu.au" rel="nofollow">crawfordb1&#64;ww.catholic.edu.au</a> or phone 02 6937 0000.</p><p>Applicants should submit a covering letter (no more than two pages) outlining the skills and attributes they can bring to the role to <a href="mailto:recruitment&#64;ww.catholic.edu.au" rel="nofollow">recruitment&#64;ww.catholic.edu.au</a>.</p><p>If you are applying for this position you must complete a <a href="https://au1.documents.adobe.com/public/esignWidget?wid&#61;CBFCIBAA3AAABLblqZhC_CQNL8qVPEQi6OWnmoffVl4yQbSo6L6k5S0TgeIn9Q5IhYcnAXIw_iIHiRrYQ6mQ*" rel="nofollow">Pre-Employment Declaration</a> as part of CEDWW Recruitment requirements. If you do not complete the Pre-Employment Declaration we are unable to progress your application further. </p><p>Application Close <b>Monday 20th May 2024</b></p><p><i>CEDWW is a child related employer and is committed to the safety, wellbeing and protection of all children and young people in our care.</i></p><p><i>CEDWW is an equal opportunity employer. All recruitment and selection decisions are based solely on merit and we encourage applications from Aboriginal and Torres Strait Islander peoples, as well as people from culturally and/or linguistically diverse backgrounds.</i></p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p>