ICT Infrastructure Manager Permanent Full-Time Starting 15 November 2021

Gilroy Catholic College - Castle Hill (see more jobs from this school)

CASTLE HILL, NSW


IT / Tech Support

Contract Type: Permanent/Ongoing Position Full Time

Applications Close: 1 November 2021


As part of the mission of the Catholic Church in the Diocese of Parramatta, the ICT Infrastructure Manager is accountable for managing the educational and information systems, supporting the operation of new Learning and Teaching opportunities and coordinating integral projects.

<p>Gilroy Catholic College is seeking a skilled ICT Infrastructure Manager to be accountable&nbsp;for managing the educational and information systems throughout the College, supporting the operations of new Learning and Teaching opportunities and coordinating integral projects.</p> <p><strong>About the Position:</strong></p> <p dir="ltr">The ICT Infrastructure Manager is a key role that enables teaching and learning for the College community. This position is responsible for overseeing and exercising accountability for all aspects of Information and Communications Technology (ICT) at Gilroy Catholic College. The role of the ICT Infrastructure Manager requires a strong focus toward service delivery, as well as effective technical skills.</p> <p dir="ltr"><strong>Essential Knowledge and Experience:</strong></p> <ul> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Demonstrated ability to lead ICT team to achieve set goals</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Demonstrated ability to liaise and communicate with varied stakeholders for successful outcomes</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Demonstrated ability to operate and maintain technical elements of IT systems and applications</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Demonstrated ability to troubleshoot system, network, and security issues</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Demonstrated ability in project management</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Demonstrated ability to analyse problems and isolate causes</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Demonstrated ability to investigate systems and develop understanding</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Demonstrated ability to summarise technical issues clearly</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Demonstrated ability to identify areas where technology can be improved and accommodate growth</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Excellent communication skills, both written and verbal, that can be used effectively with staff, students and parents</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Demonstrated ability to deal with sensitive information in a professional and confidential manner</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Demonstrated ability to manage the ICT ticketing system (ServiceNow)</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Exceptional organisational and time management skills</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Supporting and enhancing teaching and learning</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Ensuring the security of the network and all information systems</p> </li> </ul> <p><strong>The Successful candidate will have:</strong></p> <ul> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Relevant tertiary qualifications and/or experience in a similar role within an educational setting</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Knowledge and experience with Print Systems (iPrint, Papercut)</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Knowledge and experience with Network Infrastructure (Cisco)</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Knowledge and experience with G Suite</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Knowledge and experience with the Microsoft 365 Suite</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Knowledge and experience with Microsoft Server Tools (Active Directory)</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Knowledge and experience with Security Systems (InnerRange, SALTO)</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">A thorough understanding of backup and recovery (VEEAM)</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">A strategic and purpose-oriented mindset</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">A strong understanding of change management and project management</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Demonstrated experience analysing problems and providing clarity of direction and leadership to provide solutions</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Strong leadership abilities demonstrated by experience in leading a team and developing and implementing ICT strategies that align with the College vision</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Knowledge and experience with information systems in education, in particular school management systems, learning management systems and web portal solutions&nbsp;</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Demonstrated experience in vendor management</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Leadership skills required to effectively and appropriately manage two ICT trainees</p> </li> <li dir="ltr" style="list-style-type: disc"> <p>&nbsp;Have completed classification with the CEDP</p> </li> <li dir="ltr" style="list-style-type: disc"> <p>Have a current Working with Children Check</p> </li> </ul> <p dir="ltr"><strong>The following will be an advantage</strong></p> <p dir="ltr">A strong interest in innovative and emerging technologies&nbsp;</p> <p dir="ltr">Industry Certificates (CCNA, Microsoft, PRINCE2, ITIL)</p> <p dir="ltr">Experience with the Compass platform</p> <p dir="ltr">An understanding of Virtualisation (Hyper V)</p> <p><strong>Typical Experience and Qualifications</strong></p> <ul> <li>Tertiary qualifications and or appropriate demonstrated experience</li> </ul> <p>Please respond to the above criteria in your cover letter.</p> <p>All applications are to include a <strong>cover letter</strong>, curriculum vitae and three (3) current professional referees. If applicants are currently working in a school the Principal must be one of the referees. All referees listed must also include a mobile phone number as well as work numbers.</p> <p>Please include registration details with the CEDP, please also provide a copy of your current <strong>Working With Children Check Number</strong> <strong>with expiry date</strong>.&nbsp; <strong>If you don't have a PIN or HRTC number with the CEDP please apply to </strong><a href="https://tinyurl.com/y8xke696"><strong>https://tinyurl.com/y8xke696</strong></a></p> <p dir="ltr"><strong>The Organisation</strong></p> <p dir="ltr">Catholic Education Diocese of Parramatta provides quality learning and teaching in a faith-centred environment across 83 primary and secondary schools and within early learning and out of school hours care centres in Western Sydney.&nbsp;</p> <p dir="ltr">This position involves working with children. The appointment of successful applicants will be subject to satisfactory employment screening for child-related employment including the completion of a National Police Check, retention of a valid Working with Children Check and adoption and compliance with CEDP’s Child Safeguarding Procedures and Code of Conduct When Working With Students and Children.</p> <p dir="ltr">CEDP promotes the safety and wellbeing of Aboriginal and Torres Strait Islander children, and children from culturally and/or linguistically diverse backgrounds. We encourage applications from Aboriginal and Torres Strait Islander peoples, as well as people from culturally and/or linguistically diverse backgrounds.&nbsp;</p> <p dir="ltr">Successful Candidates for all positions at CEDP must have a valid Working With Children Check. For more information, please visit The Office of The Children’s Guardian <a href="https://www.kidsguardian.nsw.gov.au/child-safe-organisations/working-with-children-check">here</a>.</p>
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