<p><b>Location: </b>St Andrews College - Marayong</p><h4 dir="ltr" style="text-align: center">Student Services Administration Officer <br>8:30am-3:30pm Full-time 65 hours per fortnight. &nbsp;</h4> <p dir="ltr" style="text-align: center">Junior Campus</p> <p dir="ltr" style="text-align: center">Implementing the College’s Mission and Vision through engaging in the SPIRE Framework&nbsp;</p> <p dir="ltr"><img style="display: block; margin-left: auto; margin-right: auto" src="https://publicstorage.dc2.pageuppeople.com/906/ProviderAsset/scribble/d1ea656e-bb87-4c32-9ff8-518b32f9e232.png" width="602" height="117"></p> <p dir="ltr" style="text-align: justify">As a member of the Administration and Operations Team the Student Services Administration Officer is the front line to all student activities.&nbsp; The Student Services&nbsp; Administration Officer is a school-based appointment, with delegated responsibility by the Principal for the coordination of all Student Services and Administration Processes relating to the College.</p> <p dir="ltr" style="text-align: justify">The role plays a key part in the continuous improvement of St Andrews College by ensuring we provide the most professional customer service experience to Parents, Students and Stakeholders.</p> <p dir="ltr" style="text-align: justify">The Student Services Administration Officer will be required to liaise with the College Principal, Assistant Principals, Business Manager, and the Administration Operations Manager to ensure all facets of the&nbsp; Student Services Administration functions are carried out.</p> <p dir="ltr" style="text-align: justify">Qualifications Required:&nbsp;</p> <ul style="text-align: justify"> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Senior First Aid Certificate</p> </li> </ul> <p dir="ltr" style="text-align: justify">The successful candidate will have experience in the following:</p> <p dir="ltr" style="text-align: justify">Experience:</p> <p dir="ltr" style="text-align: justify">Essential:&nbsp;</p> <ul style="text-align: justify"> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Evidence of working effectively and professionally in an office environment.</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Understanding of the St Andrews College Student Services Processes</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Experience with Compass</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Strong interpersonal skills, customer service and the ability to handle Enrolment information with discretion and diplomacy</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Sound Knowledge of Google Suite</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Effective Time Management and Problem Solving.</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Ability to carry out general office duties.</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Demonstrated ability with Tech One Desirable but not essential.</p> </li> </ul> <p style="text-align: justify">&nbsp;</p> <p dir="ltr" style="text-align: justify">Knowledge and Competencies Demonstrated:&nbsp;</p> <ul style="text-align: justify"> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Ability to provide a high level communication and customer service to Staff, Parents &amp; Students and external stakeholders.</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Implementation of Data to Compass&nbsp;</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">An ability to engage with the community through Compass</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Employs highly developed time-management skills and ensures an appropriate work/life balance.&nbsp;</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Thinks and plans strategically with the ability to initiate change.&nbsp;</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Ensure the highest standards of confidentiality are maintained.</p> </li> </ul> <p dir="ltr" style="text-align: justify">Position Objective:&nbsp;</p> <p dir="ltr" style="text-align: justify">The Student Services Administration Officer works in partnership with the Administration Team to effectively and efficiently provide administration services to the delegation from the Principal:&nbsp;</p> <p dir="ltr" style="text-align: justify">Key Result Areas:</p> <ul style="text-align: justify"> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Works collaboratively and collegially with all staff to ensure a high level of customer service.</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Administration duties i.e., Phone enquiries, student filing, receipting and archiving.</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Assist with Data Entry during Enrolment period.</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Implement updated procedures to ensure increased productivity.</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Provide customer service in relation to counter enquiries, phone calls and student enquiries.</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Support Administration staff with End of Day Banking when required</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Processing of payments from Parents and students when required</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Ordering and maintaining stationery &amp; Cleaning supplies</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Provide first aid to students&nbsp; and staff and assisting in administrative student welfare needs, Maintaining student Medication &amp; Medical Plans</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Coordination of student and staff&nbsp; vaccinations with NSW Health</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Arranging student information for Opal Cards and Bus information</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Photocopying for teachers (class sets)</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Student Filing</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Announcements</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Liaison with the School Photographer in relation to Student ID Cards.</p> </li> </ul> <p dir="ltr" style="text-align: justify">Evidence / Expected Outcomes</p> <p dir="ltr" style="text-align: justify">The role requires significant and ongoing liaison with:&nbsp;</p> <ul style="text-align: justify"> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">The Administration Operations Manager&nbsp;</p> <ul> <li dir="ltr" style="list-style-type: circle"> <p dir="ltr">in relation to updated processes for Student Services</p> </li> <li dir="ltr" style="list-style-type: circle"> <p dir="ltr">Relevant Professional Learning</p> </li> </ul> </li> </ul> <p dir="ltr" style="text-align: justify">Catholic Schools Parramatta Diocese is a modern working environment that requires the agility of staff to respond to a changing educational context and the needs of our communities. CEDP may amend the duties and responsibilities of staff in accordance with changing circumstances and business needs.</p> <p dir="ltr" style="text-align: justify">Catholic Schools Parramatta Diocese (CSPD) is a child safe organisation, and is committed to providing child safe communities that recognise and uphold the dignity and rights of all children and young people.&nbsp;</p> <p style="text-align: justify">Applications close Tuesday 6th June 2023.&nbsp;</p> <p style="text-align: justify">For further information contact Simone McKechnie on 9626 4000 or email your resume and cover letter to smckechnie@parra.catholic.edu.au</p>